Knowledge Shop Portal Contact

If you think you are missing calls why don't you get our e-receptionist to answer the calls for you, that way you can manage inbound call volumes and either forward the calls when busy to a colleague or our 'Professional Reception'.

E-Reception

Simple to set up and easy to make changes to as required during the day. Some of the key features below may occur additional charges:

      • auto attendant - gives department choices e.g. press 1 for sales, 2 for accounts 3 for tech support
      • time of day routing - auto switch to night service routing and message
      • simultaneously call up to five destinations 
      • round robin - can call destinations in given order
      • voice mail to email service - can be set up separately for different departments
      • fax to email service
      • Unity PC software manager

Professional Reception (real live person)

This is an additional service that can be set up and customised using our live call centre team to answer calls for you in your company name, please use the 'Call Me' form to request more information from your Key Account Manager.