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Please can you try the below…..?\n\nPairing handset with base\nOnly if the handset LCD screen prompts “Searching for Base”, long press page button on the base station till the first LED flashes. Then press the OK key on the handset to enter the main menu, select Settings->Registration->Register Handset to register the handset. Password is 0000 by default.\n\nBase reset to factory\nOn the handset, press OK to enter the main menu, select the spanner and screw driver icon. System Settings > Base Reset. 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Then press the OK key on the handset to enter the main menu, select Settings->Registration->Register Handset to register the handset. Password is 0000 by default.\n\nBase reset to factory\nOn the handset, press OK to enter the main menu, select the spanner and screw driver icon. System Settings > Base Reset. Enter the system password (0000)\n\nOnce the reset has been done it will go through a long reboot including the download of the firmware to the phone, just leave it plugged in and the handset will eventually show as registered.","idOriginalCommenter":"542428d3c0f6c719c1d1abe8","cardSource":{"name":"Yealink W52P/W52H - quick installation guide","idShort":8,"id":"54f4ae46fd153e8989920e51"},"card":{"shortLink":"oOcfM7kD","name":"Yealink W52P/W52H - quick installation guide","idShort":9,"id":"54f4afc92e55d08bbb858528"},"board":{"shortLink":"FVWAdAdu","id":"54f043133782fba81ab93131","name":"VIP Knowledge"}},"type":"copyCommentCard","date":"2015-03-02T18:38:35.891Z","member":{"id":"542428d3c0f6c719c1d1abe8","avatarHash":"4b2580ad23b2e71891bf5e138f402159","fullName":"Chris Benson","initials":"CB","username":"clubtalktelecom"},"memberCreator":{"id":"542428d3c0f6c719c1d1abe8","avatarHash":"4b2580ad23b2e71891bf5e138f402159","fullName":"Chris Benson","initials":"CB","username":"clubtalktelecom"}},{"id":"54f4ae46fd153e8989920e52","idMemberCreator":"542428d3c0f6c719c1d1abe8","data":{"text":"**Factory Reset** *only do this if requested by your support team*\n\nWe need to reset the phone to factory defaults for it to go off and be redirected to our HTTPS server. Please can you try the below…..?\n\nPairing handset with base\nOnly if the handset LCD screen prompts “Searching for Base”, long press page button on the base station till the first LED flashes. Then press the OK key on the handset to enter the main menu, select Settings->Registration->Register Handset to register the handset. Password is 0000 by default.\n\nBase reset to factory\nOn the handset, press OK to enter the main menu, select the spanner and screw driver icon. System Settings > Base Reset. 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